News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

7 hours ago in Local

Police arrest May Day protesters in Seattle

space needle

SEATTLE (AP) — Seattle police say they arrested nine people during anti-capitalist protests that injured five officers on May Day. Authorities…

7 hours ago in Local

Missing boy found dead after hiking near the Big Four Ice Caves

ice

Officials report it is unclear how the boy died but it did not involved the ice caves. The trail leading to the caves only just reopened Friday, after a fatal incident last July.

8 hours ago in Local

Seattle traffic is backing up, Viaduct isn’t only construction project causing problems

Seattle

The State Department of Transportation's Lisa Van Cise says the SnoCo Squeeze is also bad.

8 hours ago in Local

Seattle braces for heavier traffic this Monday due to Viaduct closure

traffic jam

If you thought Friday's traffic was bad due to the viaduct closer, the State Department of Transportation says brace yourself for today.

8 hours ago in Local

4-alarm fire in Mount Vernon destroys two businesses

PC: KGMI/ Jennifer Irwin

damage fire

Craft Stoves and Hansen's Furniture were gutted and a carpet cleaning store nearby suffered heat damage.