News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

in Entertainment

Nicolas Cage almost played ‘Superman’

Fresh
17-overlay3

And there's video to prove it!

in Sports

Serena downs Venus to reach Wimbledon quarters

Fresh
serenawimbledon

A contest featuring the sisters, who between them have hoisted the Rosewater Dish 10 times, should have been a blockbuster but turned out to be yet another awkward anti-climax.

in National

Postal carriers getting a panic button

10-overlay3

It used to be that mail carriers had to just contend with dogs and weather but a rise in other work-related dangers has pushed the postal service to adopt new technology.

in National

Back at work: Congress facing busy agenda, funding deadline

congresspelosi

Lawmakers return to Washington on Tuesday with a long to-do list.