News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

in Sports

49ers linebacker Aldon Smith suspended by NFL

San Francisco 49ers linebacker Aldon Smith (99) against the Indianapolis Colts during the first half of an NFL football game in San Francisco, Sunday, Sept. 22, 2013.

San Francisco 49ers linebacker Aldon Smith has been suspended for nine games by the NFL

in Local Sports

Mariners’ Montero done for year after altercation

Seattle Mariners' Jesus Montero, right, is congratulated by teammate Cole Gillespie after hitting two-run home run that scored Gillespie during second inning of a baseball game against the San Diego Padres in Seattle, Tuesday, June 17, 2014.

Jesus Montero will not play baseball again this season for the Mariners' organization after a heated confrontation in the stands

in Local

Car versus walker crash

BwPcmuECYAAxOMD

Man hit near Bellingham Waterfront.

in Sports

This week’s top sports shots

little

A look at the biggest stories and best photography in sports this week.

in Entertainment

WATCH: 10 best ‘Simpsons’ episodes

In this photo released by Fox, Homer explains why he wants to bring back the annual 4th of July fireworks display, after it's cancelled for budget reasons, in the "Yellow Badge of Cowardge" Season Finale episode of "The Simpsons," in May 2014. The full 25-year run of "The Simpsons" will arrive on cable channel FXX with a summer marathon, to be paired this fall with a digital extravaganza that could turn other TV shows yellow with envy. "I'm not going to over-promise, but I think this website will provide you with affordable health care," longtime "Simpsons" executive producer Al Jean told a TV critics' meeting Monday, July 21, 2014.

The recent marathon of all 552 episodes of "The Simpsons" inspired us to sit down and come up with our 10 favorite episodes. Enjoy!